What do you need help with?

How do I set up my practitioner profile?

Step-by-step walkthrough · 4 min

Importing your existing client list

CSV format and bulk-add · 6 min

Connecting your calendar

Google · iCal · Outlook · 3 min

Setting up payments via Stripe

5 min · video included

Your first AI-assisted intake

How the question composer works · 7 min

What if I don't take cards?

Manual invoicing · UPI · bank transfer

Inviting your first 3 clients

Best-practice intro sequence

The 14-day trial — what's included

Quick reference

Scheduling your first session

Calendar setup walkthrough

Live session mode

Phase tracking and recording

Writing notes after a session

Best practices and AI assist

What does the AI co-pilot actually see?

Privacy, data scope, and consent · 5 min

How accurate are AI inferences?

Our confidence scores, explained · 4 min

Can I turn off AI features for a specific client?

Per-client AI consent · 2 min

The submodalities studio — when to use it

Practitioner walkthrough · 8 min

AI-drafted notes vs. your own

Workflow tips · 6 min

What models power Reframe?

Anthropic Claude · OpenAI fallback

Inviting clients to the Companion app

Onboarding flow

Setting per-client AI consent

Privacy controls

Changing your subscription tier

Upgrades and downgrades

Payment method updates

Stripe billing portal

Where is my data stored?

Regional data residency policy

How long do you keep session notes?

Retention defaults & customization

GDPR · CCPA · HIPAA compliance

Our current posture, in plain language

Exporting all my data

Full export request, takes 24h

Deleting a client's record

Right-to-erasure walkthrough

Encryption at rest & in transit

Technical details

Calendar sync setup

Google, iCal, Outlook

Stripe connection

Payment processing